DATE FOUNDED
January 2025
LOCATION
VA and Boston, MA
COMPANY SIZE
7
FUN FACT
NextStepCare is currently part of the Plug and Play accelerator, gaining exposure to leading global healthcare systems and institutions.
Their mission:
Drive efficiencies within existing healthcare infrastructure through increasing patient compliance utilizing AI and patented computer vision through the patients own smartphone.
A Blind Spot in Healthcare
Clinical encounter
High visibility, structured data, controlled environment.
The between-visit blind spot
Recovery happens at home, where providers often rely on patient education and discomfort to know when something is wrong.
Reactive escalation
Complications detected too late, requiring higher acuity care.
Many patients are seen in a physician’s office and scheduled for a follow-up six to twelve weeks later. In between, they may be sent for imaging, physical therapy, or at-home wound care, the list goes on. If recovery stalls, or worse, the patient’s condition deteriorates, the provider often won’t know until that next visit.
The problem is that the body has a limited capacity to heal over time.
In many cases, the window for treatment is just as important as choosing the correct treatment itself.
NextStepCare provides oversight into patient recovery using the patient’s own smartphone. If recovery slows or conditions worsen, both the provider and the patient are made aware in a timely manner, removing the blind spot that currently exists.
Turning the Smartphone into a Clinical Tool
NextStepCare is a clinical AI platform that uses a patient’s smartphone to monitor recovery between visits, without requiring any additional hardware.
By combining computer vision, patient-reported outcomes, and passive activity data, the platform creates a continuous picture of recovery that was previously unavailable.
Patients can track range of motion, wound healing, and adherence directly through their phone, while providers receive structured, real-time insights through a centralized dashboard.
“If recovery is stalled, or conditions worsen, both the provider and the patient are made aware in a timely manner,” the team explains.
A Different Experience for Patients
NextStepCare uses a range of computer vision capabilities through the patient’s smartphone to capture multiple inputs and track recovery progress, including range of motion and wound healing over time.
The patient experience is designed to be intuitive and easy to follow, which has translated into strong engagement.
The platform has demonstrated a nearly 74% utilization and compliance rate, significantly improving on traditional approaches.
Patient feedback has been consistently positive. Many patients have even asked to have the platform implemented across their other providers, reflecting a level of engagement that is rarely seen in standard recovery models.
Providers are seeing the impact as well. Physician partners have reported not only improved clinical outcomes, but also higher levels of patient satisfaction throughout the recovery process.
Designed for Providers, by Providers
NextStepCare was developed by providers, for providers, with a particular focus on supporting independent clinicians who often operate with limited staff and resources.
The platform uses simple tools like QR codes to streamline patient onboarding, reducing the need for printed handouts while improving response and engagement rates. At the same time, it is built to align with Remote Therapeutic Monitoring (RTM) codes approved by CMS, making these workflows reimbursable.
Patient data is structured and presented through a provider dashboard that can be customized to each clinician, allowing for quick review of the most relevant information. Those data points are then aggregated into a traditional clinical note, which can be easily integrated into the patient chart.
NextStepCare is also working toward deeper integration with existing EHR systems, with the goal of fitting seamlessly into current clinical workflows. The platform operates on a monthly subscription model per provider.
AI in Clinical Practice
As a physician, founder, and MBA student, Jeremy Dublon’s perspective on AI directly shapes how NextStepCare is built and scaled.
Healthcare, like aviation or law, is a highly regulated field where true expertise sits at the edges of knowledge and experience. The best outcomes often come from judgment developed over years of practice, something AI is not positioned to replace.
Instead, the role of AI is more practical.
“I believe AI will replace the mundane and repetitive tasks,” the team explains, “and the platforms that successfully embed automation within existing clinical structures will be the ones that see real adoption.”
NextStepCare applies this philosophy by using AI to aggregate and interpret recovery data, allowing providers to see the results of their decisions more quickly and clearly.
At the same time, it removes the burden from patients to decide whether something is serious enough to act on. Instead of relying on subjective judgment or delayed follow-up, both patients and providers are alerted when recovery deviates from expectations.
The result is not a replacement of clinical expertise, but a clearer, more timely picture that supports better decision-making.
The future of connected care
As platforms like NextStepCare gain adoption, the model of recovery is beginning to shift.
The team sees connected healthcare evolving in a similar way to the fitness industry. Platforms like Whoop and Strava have given individuals continuous insight into their performance. The same expectation is emerging in healthcare, where patients increasingly want visibility into their recovery, not just at isolated points, but over time.
As this shift continues, recovery becomes less about periodic check-ins and more about continuous, informed management.
At the same time, NextStepCare is focused on scaling across three key areas over the next 12 to 18 months: wound care, orthopedics and total joint recovery, and neurodegenerative and stroke rehabilitation.
The team is actively working with medical systems, departments, and providers who see a need for greater visibility into patient recovery. For those interested in collaborating or supporting the platform’s growth, they encourage reaching out directly through their website.
